Secretary (Front Office / Administrative Assistant)
DUBAI SHARJAH AND ABU DHABI
Main Responsibilities:
- Answering and directing phone calls
- Welcoming visitors and handling front-desk reception
- Scheduling appointments and managing calendars
- Drafting correspondence and handling email communication
- Filing, data entry, and maintaining records
- Supporting office staff with admin tasks
Key Skills:
- Excellent verbal and written communication
- Time management and organizational skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Professional demeanor and interpersonal skills
- Discretion with confidential information
2. Cashier – Front Office (Reception & Payment Handling)
Main Responsibilities:
- Handling customer payments (cash, card, mobile) at the reception
- Issuing receipts, invoices, or billing statements
- Answering inquiries in person or over the phone
- Keeping track of daily cash transactions and balancing the till
- Assisting with booking, reservations, or basic clerical tasks
- Coordinating with other departments for smooth service flow
Key Skills:
- Accuracy and attention to detail in handling money
- Customer service and communication skills
- Basic accounting knowledge
- Trustworthiness and integrity
- Front office systems knowledge (POS, booking software)
Combined Role Tips:
In many smaller offices or hospitality settings (e.g., clinics, hotels, or service centers), the Secretary and Front Office Cashier roles are merged. A person in this role should be:
- Multitasking-capable (answering phones, welcoming guests, processing payments)
- Presentable and professional at all times
- Skilled in both customer interaction and basic admin or financial tasks
About the Author
