Job Title: Customer Service Agent
Company: AFMA Group
Location: Dubai, UAE
Employment Type: Full-time
Salary: Competitive, with benefits
Job Responsibilities:
✔ Assist passengers with check-in, boarding, and baggage services.
✔ Provide top-notch customer service at airport counters, lounges, and gates.
✔ Handle customer inquiries, complaints, and special requests professionally.
✔ Ensure compliance with safety, security, and airline policies.
✔ Work in shifts, including nights, weekends, and holidays, as required.
Requirements:
✅ High school diploma or equivalent (degree preferred).
✅ Minimum 1-2 years of customer service experience (aviation/tourism experience is a plus).
✅ Excellent communication skills in English (Arabic or other languages is an advantage).
✅ Strong problem-solving abilities and a positive attitude.
✅ Ability to work under pressure in a fast-paced airport environment.
Why Join AFMA Group?
🌟 World-Class Training & Career Growth
🌟 Tax-Free Salary & Travel Benefits
🌟 Health Insurance & Annual Leave
🌟 Multicultural Work Environment
How to Apply:
If you’re ready to take off in your career with AFMA Group, send your updated CV to:
📧 [email protected]
🌍 OR apply via Emirates Careers Portal: www.freehotjob.com