SECURITY GUARD/ CASHIER/ CUSTOMER ASSISTANT/ ASS. SUPERVISOR, ACCOUNTANT DRIVERS
🛒 Sales & Floor Operations
- Sales Associates / Floor Staff
- Assist customers with product inquiries.
- Restock shelves and maintain displays.
- Ensure aisles are clean and organized.
- Section Supervisors
- Oversee specific sections (e.g., groceries, electronics, clothing).
- Manage staff schedules and inventory in their area.
- Handle customer complaints in the section.
- Merchandisers
- Arrange products on shelves according to planograms.
- Rotate stock (FIFO method).
- Place promotional displays and signage.
💰 Cash & Billing
- Cashiers
- Handle customer checkout transactions.
- Manage cash, card, and digital payments.
- Provide receipts and bag items.
- Billing Supervisors
- Supervise cashiers.
- Resolve billing issues or price discrepancies.
- Prepare end-of-day cash reports.
📦 Inventory & Logistics
- Stockers / Replenishment Staff
- Move products from the storeroom to the sales floor.
- Perform regular inventory checks.
- Report low stock levels.
- Warehouse Staff
- Receive and inspect incoming goods.
- Maintain warehouse cleanliness and order.
- Ensure proper storage conditions.
- Inventory Controllers
- Track inventory levels using systems/software.
- Coordinate with suppliers for reorders.
- Investigate stock discrepancies.
🥩 Fresh Food Sections
- Butchers / Fishmongers
- Cut and prepare meat/fish to customer specifications.
- Maintain hygiene and safety standards.
- Bakers
- Prepare fresh bread, pastries, and cakes.
- Monitor ingredient stock and freshness.
- Deli & Dairy Staff
- Handle cold cuts, cheese, and prepared food counters.
- Slice and package items for customers.
🧼 Customer Service & Support
- Customer Service Representatives
- Handle inquiries, complaints, and returns.
- Provide loyalty card information and services.
- Security Personnel
- Monitor for theft or suspicious activity.
- Conduct bag checks and surveillance.
- Cleaners / Housekeeping Staff
- Ensure cleanliness of floors, restrooms, and public areas.
🧑💼 Management & Administration
- Store Manager
- Overall operations, sales performance, and staff management.
- Coordinate with vendors and head office.
- Assistant Managers / Department Managers
- Oversee specific departments (e.g., produce, electronics).
- Ensure targets and KPIs are met.
- HR and Admin Staff
- Recruitment, payroll, and staff welfare.
- Maintain attendance and handle disputes.
- IT Support
- Maintain POS systems and security systems.
- Handle technical issues and software updates.
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