SECURITY GUARD/ CASHIER/ CUSTOMER ASSISTANT/ ASS. SUPERVISOR, ACCOUNTANT DRIVERS

🛒 Sales & Floor Operations

1. Sales Associates / Floor Staff
   • Assist customers with product inquiries.
   • Restock shelves and maintain displays.
   • Ensure aisles are clean and organized.
2. Section Supervisors
   • Oversee specific sections (e.g., groceries, electronics, clothing).
   • Manage staff schedules and inventory in their area.
   • Handle customer complaints in the section.
3. Merchandisers
   • Arrange products on shelves according to planograms.
   • Rotate stock (FIFO method).
   • Place promotional displays and signage.

💰 Cash & Billing

4. Cashiers
   • Handle customer checkout transactions.
   • Manage cash, card, and digital payments.
   • Provide receipts and bag items.
5. Billing Supervisors
   • Supervise cashiers.
   • Resolve billing issues or price discrepancies.
   • Prepare end-of-day cash reports.

📦 Inventory & Logistics

6. Stockers / Replenishment Staff
   • Move products from the storeroom to the sales floor.
   • Perform regular inventory checks.
   • Report low stock levels.
7. Warehouse Staff
   • Receive and inspect incoming goods.
   • Maintain warehouse cleanliness and order.
   • Ensure proper storage conditions.
8. Inventory Controllers
   • Track inventory levels using systems/software.
   • Coordinate with suppliers for reorders.
   • Investigate stock discrepancies.

🥩 Fresh Food Sections

9. Butchers / Fishmongers
   • Cut and prepare meat/fish to customer specifications.
   • Maintain hygiene and safety standards.
10. Bakers

• Prepare fresh bread, pastries, and cakes.
• Monitor ingredient stock and freshness.

11. Deli & Dairy Staff

• Handle cold cuts, cheese, and prepared food counters.
• Slice and package items for customers.

🧼 Customer Service & Support

12. Customer Service Representatives

• Handle inquiries, complaints, and returns.
• Provide loyalty card information and services.

13. Security Personnel

• Monitor for theft or suspicious activity.
• Conduct bag checks and surveillance.

14. Cleaners / Housekeeping Staff

• Ensure cleanliness of floors, restrooms, and public areas.

🧑‍💼 Management & Administration

15. Store Manager

• Overall operations, sales performance, and staff management.
• Coordinate with vendors and head office.

16. Assistant Managers / Department Managers

• Oversee specific departments (e.g., produce, electronics).
• Ensure targets and KPIs are met.

17. HR and Admin Staff

• Recruitment, payroll, and staff welfare.
• Maintain attendance and handle disputes.

18. IT Support

• Maintain POS systems and security systems.
• Handle technical issues and software updates.