Customer Service Assistant Role

Customer Service Representative

🛍️ Customer Assistant Responsibilities

  1. Customer Service: Assist customers with inquiries, complaints, and product selections.
  2. Sales Support: Promote products, process transactions, and upsell where appropriate.
  3. Inventory Management: Restock shelves, report low stock, and assist with inventory counts.
  4. Product Knowledge: Stay informed about products and services to provide accurate guidance.
  5. Checkout Duties: Operate point-of-sale (POS) systems and handle payments.
  6. Cleanliness & Organization: Keep the sales floor clean, organized, and visually appealing.
  7. Customer Feedback: Collect and relay customer feedback to improve service quality.
  8. Team Collaboration: Work with colleagues to achieve sales targets and improve customer experience.
  9. Complaint Handling: Resolve customer issues professionally or escalate when necessary.

More From Author

Receptionist/ Customer Assistant

Cashier & Customer Assistant

Leave a Reply

Your email address will not be published. Required fields are marked *