Office Assistant (CSR) Reception

Office Assistant/ CSR/ Reception

Office Assistant:

• Broader administrative support: Assisting with a wider range of tasks like scheduling meetings, preparing documents, and managing calendars. 
• Maintaining office supplies: Ordering and stocking supplies, coordinating with vendors. 
• Data entry and record keeping: Entering information into databases, maintaining files, and generating reports. 
• Assisting with projects: Supporting other team members with various tasks and initiatives. 
• May include receptionist duties: Often handles phone calls and greets visitors as part of their responsibilities. 

Customer Service Representative (CSR):

• Focus on customer interactions: Handling inquiries, resolving issues, and providing support to customers.
• Providing product and service information: Answering questions about products, services, and company policies.
• Processing orders and transactions: Assisting with customer orders, payments, and returns.
• Building customer relationships: Creating a positive and helpful experience to foster customer loyalty.