Office Assistant/ CSR/ Reception
Office Assistant:
- Broader administrative support: Assisting with a wider range of tasks like scheduling meetings, preparing documents, and managing calendars.
- Maintaining office supplies: Ordering and stocking supplies, coordinating with vendors.
- Data entry and record keeping: Entering information into databases, maintaining files, and generating reports.
- Assisting with projects: Supporting other team members with various tasks and initiatives.
- May include receptionist duties: Often handles phone calls and greets visitors as part of their responsibilities.
Customer Service Representative (CSR):
- Focus on customer interactions: Handling inquiries, resolving issues, and providing support to customers.
- Providing product and service information: Answering questions about products, services, and company policies.
- Processing orders and transactions: Assisting with customer orders, payments, and returns.
- Building customer relationships: Creating a positive and helpful experience to foster customer loyalty.
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