- Customer Serviceat a reception desk, managing inquiries, directing visitors, and providing information, with a focus on positive customer experience and representing the company’s values.
- Internal CSR initiativeswhere the receptionist plays a role in promoting or embodying the company’s social responsibility values, perhaps by managing incoming requests related to the company’s CSR programs or by being a first point of contact for stakeholder complaints or feedback on sustainability issues.
- External CSR communicationthat involves the receptionist in sharing information with customers or the public about the company’s sustainability efforts or social initiatives.
In summary: The term likely means someone who works at the reception or customer-facing point of a company and is involved in the company’s Corporate Social Responsibility efforts, either by directly providing services related to CSR or by representing the CSR values of the organization to visitors and customers.
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