DUBAI/ SHARJAH RASALKHAIMAH AND ABU DHABI
đź’µ CASHIER
Role Summary:
The cashier is responsible for handling customer transactions efficiently, ensuring a smooth checkout experience, and maintaining accuracy in all payment processes.
Key Responsibilities:
- Greet customers at the checkout counter.
- Scan items and process purchases accurately.
- Handle cash, card, mobile, and voucher payments.
- Issue receipts, change, and refunds when necessary.
- Balance the cash register at the end of shifts.
- Maintain a clean and organized checkout area.
- Assist with bagging items or answering basic customer questions.
Required Skills:
- Basic math and POS (Point-of-Sale) operation.
- Attention to detail and accuracy.
- Strong communication and customer service.
- Ability to stay calm under pressure.
- Honesty and trustworthiness.
🤝 CUSTOMER ASSISTANT
(Also known as Retail Assistant or Sales Floor Assistant)
Role Summary:
The Customer Assistant supports customers throughout the store by offering assistance, restocking shelves, and maintaining a welcoming environment.
Key Responsibilities:
- Welcome and assist customers with inquiries.
- Guide customers to products and explain features or promotions.
- Restock shelves and maintain product displays.
- Monitor product availability and report low stock.
- Keep the store tidy and clean.
- Assist with returns, complaints, or online pickup orders.
- Sometimes support checkout or self-service areas.
Required Skills:
- Strong interpersonal and listening skills.
- Knowledge of store layout and product range.
- A friendly and helpful attitude.
- Problem-solving and multitasking.
- Teamwork and flexibility to support different tasks.
🔄 Combined Duties (When Roles Overlap):
In many stores, a single team member may perform both roles depending on business needs. This means:
- Switching between cashier and sales floor tasks.
- Supporting store promotions and upselling at checkout.
- Handling customer service issues at the register or on the floor.