Secretary (Front Office / Administrative Assistant)

DUBAI SHARJAH AND ABU DHABI

Main Responsibilities:

• Answering and directing phone calls
• Welcoming visitors and handling front-desk reception
• Scheduling appointments and managing calendars
• Drafting correspondence and handling email communication
• Filing, data entry, and maintaining records
• Supporting office staff with admin tasks

Key Skills:

• Excellent verbal and written communication
• Time management and organizational skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Professional demeanor and interpersonal skills
• Discretion with confidential information

2. Cashier – Front Office (Reception & Payment Handling)

Main Responsibilities:

• Handling customer payments (cash, card, mobile) at the reception
• Issuing receipts, invoices, or billing statements
• Answering inquiries in person or over the phone
• Keeping track of daily cash transactions and balancing the till
• Assisting with booking, reservations, or basic clerical tasks
• Coordinating with other departments for smooth service flow

Key Skills:

• Accuracy and attention to detail in handling money
• Customer service and communication skills
• Basic accounting knowledge
• Trustworthiness and integrity
• Front office systems knowledge (POS, booking software)

Combined Role Tips:

In many smaller offices or hospitality settings (e.g., clinics, hotels, or service centers), the Secretary and Front Office Cashier roles are merged. A person in this role should be:

• Multitasking-capable (answering phones, welcoming guests, processing payments)
• Presentable and professional at all times
• Skilled in both customer interaction and basic admin or financial tasks